BU Student Employment

GUEST SERVICES/EVENT STAFF

Usher/Ticket Takers/Elevator Attendant

Responsibilities: The Usher/Ticket Taker will be responsible for providing exceptional guest service primarily at Agganis Arena and also Case Center events as needed. Responsibilities include scanning tickets at entry points, directing guests to their seats, and handling guest service issues including, but not limited to, incidents occurring in the Arena bowl and concourse, general Arena and event issues, alcohol awareness, lost children, and guests with special needs. The Elevator Attendant will directly interact with Premium Seat ticket holders with responsibilities including greeting and directing guests at entry to the building in the Agganis Arena parking garage, determining proper point of entry for guests, directing guests to the Francis D. Burke Club Room and to their seats, enforcing and assisting with building alcohol policy, and assisting guests with special needs.
Please send applications to Kelly Bongiovanni.

MARKETING AND PROMOTIONS

Game Day Marketing Assistant

Responsibilities: Game Day Marketing Assistant is a part-time, game-based position with most shifts occurring evenings and weekends. Rally Crew members will be responsible for assisting with on-ice promotions and any promotional giveaways at all home BU Men’s Ice Hockey games. This position also includes assisting with implementation of the on-campus marketing plan for Men’s Ice Hockey, including street team duties and promotional events, and any promotional staff needs at private events held at Agganis Arena.
Please send applications to Ellen Shacklock.

Graphic Design & Marketing Intern

Responsibilities: The Graphic Design & Marketing Intern must be proficient in Adobe Creative Suite and have design experience with a wide range of projects, both print and electronic. The candidate must have the ability to collaborate and take direction on creative projects and must possess strong organizational skills with an attention to design and commitment to meeting deadlines. The ideal candidate is a self-starter who takes initiative, asks questions, and seeks input when needed. Candidates must work 20 hours/week unless discussed otherwise with Marketing Manager.
Please send applications to Ellen Shacklock.

OPERATIONS & CUSTODIAL

Cleaning Crew

Responsibilities: This position will perform various physical tasks to clean and maintain the Arena and various function rooms for events and provide other operational tasks as needed. Areas of responsibility include sweeping floors and emptying trash during events and cleaning Arena stands and event floor following an event. Must be able to work in a team environment, take direction, and work individually. Flexibility and availability to work nights, weekends, and holidays. Oral proficiency in English. Able to bend, stoop, walk up stairs, and reach. Able to stand for at least four hours. Reasonable accommodations will be considered for those with disabilities. Position open to BU students only
Please send applications to Bo Stewart.

SAO Post-Event Cleaning Crew

Responsibilities: The Post-Event Cleaning Crew members will be responsible for cleaning the Arena seating sections following an event. This includes picking up trash, sweeping and mopping every row, and wiping down all the seats. Qualified student organizations only. Group faculty and staff advisors must schedule trainings with the Assistant Operations & Events Coordinator.
Please send applications to Bo Stewart.

Sports Videographers/Camera Operators

Responsibilities: Agganis Arena is looking for Student Videographers/Camera Crew to join our Game Day Multimedia team covering Division 1 NCAA Hockey & Basketball as well as internal BU events. These events occur several times a month and are typically on Friday & Saturday evenings. With direction from our professional management staff, our videographers/camera crew will record and broadcast live action video of Terrier Athletics sporting events from start to finish. The broadcast will include replays, audio, switching, editing, and live streaming from our newly redesigned control room.
Please send applications to Brad Mount.

Agganis Arena Night Crew

Responsibilities: The Agganis Arena Night Crew is responsible for converting Agganis Arena from hockey games to concerts, basketball, and other functions. This position is manual labor and requires the ability to take direction and work in teams as well as individually. Duties include setting stages, cleaning the suites and seating area, working on ice and lifting heavy and awkward items. his position will work shifts starting after 9pm on an event based schedule which includes weekends.  This means we work when we need you and not on any consistent day.  The work schedule is event dependent but flexible and could fill upwards of 20 hours during an event filled week.  

Must be capable of lifting 50 pounds and speak English fluently. When responding to job posting, please include if you have had previous on campus employment.  This position is available all student and may be used towards Work Study awards.

Wage is $15/hr but hiring is very selective.  Candidates with previous labor experience such as construction, landscaping or theater preferred.  Candidates with many other time commitments may not be suitable for the working hours of this position.

 Please send applications to Bo Stewart

Agganis Arena Day Crew

Responsibilities: The Agganis Arena Day Crew is responsible for light lifting (mainly tables, chairs and curtains) as well as light cleaning such as sweeping and vacuuming.  This position is manual labor and requires the ability to take direction and work in teams as well as individually.

This position will work shifts ranging from 7am to ending no later than midnight.  Most shifts are scheduled between 1-5pm and 5-9pm based on the events in house.  Shifts will be more consistent in both time and day based on your class schedule.  During event weeks, this position can offer upwards of 20 hours per week.

Must be capable of lifting 15 pounds and speak English fluently.  When responding to job posting, please include if you have had previous on campus employment and include your class schedule.

Hourly wage is $13/hr.  This position is available to all students and may be used towards Work Study awards.

 Please send applications to Bo Stewart

Agganis Arena Ice Crew

Responsibilities: The Agganis Arena Ice Crew must be a strong skater who is energetic and outgoing. You will be responsible for ice and rink maintenance before, during and after BU Hockey Games.  This includes skating on the ice in a limited time frame to remove excess snow build-up during timeouts at all BU Terrier home games.

Must be a BU Student with a strong skating ability on hockey skates (figure skates will not be allowed), comfortable in front of large crowds, ability to work Friday & Saturday games, and have a strong knowledge of hockey.

 Please send applications to Bo Stewart

DELAWARE NORTH—FOOD AND BEVERAGE

Please download the following position summaries that we currently have available under Delaware North. To apply for Delaware North positions, please visit the Agganis Arena Management Office located at 925 Commonwealth Avenue (on the corner of Commonwealth Avenue and Harry Agganis Way—entrance behind the Harry Agganis statue) to pick up an application.

  • Bartender
  • Cash Room Attendant
  • Cashier
  • Club/Catering Server
  • Cook
  • Porter
  • Stand Attendant
  • Stand Leader
  • Suite Server
  • Supervisor
  • Utility

TICKET OFFICE

Ticket Seller

Responsibilities: The Ticket Seller will be responsible for selling tickets for events at Agganis Arena and the Case Center, and will handle guest service issues on a daily basis. Will answer Box Office phones, accurately handle cash, checks, and credit card payments and be responsible for reconciliation of dollars. Will handle general office duties including, but not limited to, filing, faxing, making phone calls, answering the season ticket phone line, sorting of tickets, handling mailings, and other duties as assigned by Arena Management. The position will also be responsible for selling programs, scorecards, and other merchandise at Agganis Arena and the Case Center events as needed. This position requires heavy interaction with the public and creative problem solving.
Please send applications to the Agganis Arena Ticket Office.