Agganis Arena COVID-19 Response and Information

Please read below for important information and event updates regarding the current COVID-19 crisis.

The Agganis Arena Ticket and Management Offices will be closed to the public until further notice.   All events through March and April have been postponed or cancelled.  Customers who purchased tickets through the Agganis Arena Ticket Office for the NCAA Women’s Frozen Four, Jurassic World Live, and Sesame Street Live! have already been credited for the refund.  Those who purchased through Ticketmaster will be automatically refunded.   For refund information for cancelled or postponed events that were purchased directly at the Agganis Arena Ticket Office, please call (617) 358-7100 or email  For non-ticketing related questions, please click here for additional contact information or email

Ticketmaster has also created a Help Center to provide fans guidance about what to do in the case that an event is cancelled or being rescheduled.

NCAA Women’s Frozen Four CANCELLED

NCAA President Mark Emmert and the Board of Governors have cancelled all remaining winter and spring championships, including the Women’s Frozen Four. This decision is based on the evolving COVID-19 public health threat, our ability to ensure the events do not contribute to spread of the pandemic, and the impracticality of hosting such events at any time during this academic year given ongoing decisions by other entities. All purchasers will be refunded through the original point of purchase.

Feld Entertainment Presents: Jurassic World Live CANCELLED

In accordance with the restrictions on travel and group gatherings amid COVID-19 concerns, the Jurassic World Live Tour scheduled for March 27 through April 5, 2020, at Agganis Arena, has been cancelled. Customer tickets can be refunded at point-of-purchase. Customers who ordered tickets through Ticketmaster will automatically receive a refund.

All Elite Wrestling Presents: DYNAMITE RESCHEDULED

As a precautionary measure against COVID-19, the AEW DYNAMITE show to air on TV on April 15th will be relocated to a closed set location with essential personnel only. The relocated show will be televised live on TNT on April 15th. The live DYNAMITE show at Agganis Arena will be rescheduled for Wednesday, August 5th. Fans who have already purchased tickets to the Boston show will have their original ticket valid for admission to the event on August 5th or will be offered a refund via the point of purchase.

Live Nation Presents: NF RESCHEDULED

NF at Agganis Arena on April 21st has been rescheduled to Friday July 31st. Your ticket will be honored for the rescheduled date. For any further ticket inquiries please reach out to point of purchase.

Feld Entertainment Presents: Sesame Street Live! Let’s Party! CANCELLED

Due to the increasing spread of COVID-19 and expanding restrictions on domestic and international travel, and in accordance with national, state and local governments prohibiting large group gatherings, Sesame Street Live! Let’s Party scheduled April 24 – 26, 2020 at Agganis Arena in Boston has been cancelled. Customer tickets can be refunded at point-of-purchase. Customers who ordered tickets through Ticketmaster will automatically receive a refund.


AEG Presents: Lauren Daigle POSTPONED

In light of ongoing public health concerns, the Lauren Daigle show has been postponed.

Ticket holders should hold on to their tickets, which will be honored at the rescheduled date to be announced soon.

Thank you for your patience as we work through this unprecedented time.