Agganis Arena

Employment

Be a part of the fun and excitement! Agganis Arena Agganis Arena at Boston Universityis dedicated to providing the utmost in Guest Service in a safe, clean, and comfortable environment. Come be a part of the action! Work all the events at Agganis Arena as a Guest Service ambassador. We are only looking for responsible, dependable, Guest Service-oriented people that understand that entertainment is supposed to be fun!

To view open management positions, visit www.bu.edu/hr.

Click here to download the Boston University Application for part-time positions. To apply for Sportservice positions, please visit the Agganis Arena Management Offices located at 925 Commonwealth Avenue (on the corner of Commonwealth Avenue and Harry Agganis Way--entrance behind the Harry Agganis statue) to pick up an application.

Marketing and Promotions

  • Rally Crew
    Responsibilities: Rally Crew is a part time, game based position with most shifts occurring evenings and weekends. Rally Crew members will be responsible for assisting with on ice promotions and any promotional give-aways at all home BU Men's Ice Hockey games. This position also includes assisting with implementation of the on-campus marketing plan for Men's Ice Hockey including street team duties and promotional events, and any promotional staff needs at private events held at Agganis Arena.
    Please send applications to Michael Soriano.

Operations & Custodial

  • Conversion Crew
    Responsibilities: This position will perform various physical tasks to changeover the facility for arena and function room events and provide other operational tasks as needed. Must be able to work in a team environment. Flexibility and availability to work nights, weekends, and holidays. Oral proficiency in English. Able to bend, stoop, walk up stairs, and reach. Able to stand for at least four hours. Able to lift at least 75 pounds. Reasonable accommodations will be considered with those with disabilities. (Position open to BU students only).
    Please send applications to Bo Stewart.
  • Cleaning Crew
    Responsibilities: This position will perform various physical tasks to clean and maintain the arena and various function rooms for events and provide other operational tasks as needed. Areas of responsibility include sweeping floors and emptying trash during events and cleaning arena stands and event floor following an event. Must be able to work in a team environment, take direction, and work individually. Flexibility and availably to work nights, weekends, and holidays. Oral proficiency in English. Able to bend, stoop, walk up stairs, and reach. Able to stand for at least four hours. Reasonable accommodations will be considered with those with disabilities. (Position open to BU students only).
    Please send applications to Bo Stewart.
  • SAO Post Event Cleaning Crew
    Responsibilities:The Post Event Clean-Up Crew Members will be responsible for cleaning the arena seating sections following an event. This includes picking up trash, sweeping and mopping every row, and wiping down all the seats. Qualified student organizations only. Group faculty and staff advisors must schedule trainings with the Assistant Operations & Events Coordinator.
    Please send applications to Bo Stewart.

Sportservice - Food and Beverage

Please DOWNLOAD the following summaries of the positions we currently have available under Sportservice. To apply for Sportservice positions, please visit the Agganis Arena Management Offices located at 925 Commonwealth Avenue (on the corner of Commonwealth Avenue and Harry Agganis Way--entrance behind the Harry Agganis statue) to pick up an application.

  • Bartender
  • Cash Room Attendant
  • Cashier
  • Club/Catering Server
  • Cook
  • Porter
  • Stand Attendant
  • Stand Leader
  • Suite Server
  • Supervisor
  • Utility

Ticket Office and Event Staff

  • Ticket Seller
    Responsibilities: The Ticket Seller will be responsible for selling tickets for events at Agganis Arena and the Case Center, and will handle Guest Service Issues on a daily basis. Will answer Box Office phones, accurately handle cash, checks, and credit card payments and be responsible for reconciliation of dollars. Will handle general office duties, including, but not limited to, filing, faxing, making phone calls, answering the season ticket phone line, sorting of tickets, handling mailings, and other duties as assigned by Arena Management. The position will also be responsible for selling programs, scorecards, and other merchandise at Agganis Arena and the Case Center events as needed. This position requires heavy interaction with the public and creative problem solving.
    Please send applications to the Agganis Arena Ticket Office.
  • Usher / Ticket Takers
    Responsibilities: The Usher/Ticket Taker will be responsible for providing exceptional Guest service primarily at Agganis Arena and also Case Center events as needed.  Responsibilities include scanning tickets at entry points, directing Guests to their seats, and handling Guest Service issues including, but not limited to incidents occurring in the Arena bowl and concourse, general Arena and event issues, alcohol awareness, lost children, and Guests with special needs.
    Please send applications to Kelly Bongiovanni.
  • Premium Team and Club Crew
    Responsibilities: The Premium Team and Club Crew will directly interact with premium seat ticket holders with responsibilities including greeting and directing guests at entry to the building in the Agganis Arena parking garage, determining proper point of entry for guests, directing guests to the Francis D. Burke Club Room and to their seats, enforcing and assisting with building alcohol policy, and assisting Guests with special needs.
    Please send applications to Kelly Bongiovanni.
Boston University is an Affirmative Action/Equal Opportunity Employer

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