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Agganis Arena fully complies and exceeds all requirements as set forth in the Americans with Disabilities Act. If you
require disabled seating while at an event, please contact the Agganis Arena Ticket Office directly at 617.358.7000 to
order your tickets so that we can best accommodate your needs.
Accessible Seating
The Arena offers accessible and companion seating located on the
Concourse and Event Levels for all events (accessible seating locations
are subject to change based on the seating configuration for various
events). Please contact the Arena Ticket Office if you require accessible
and companion seating.
Drop-Off Location/Main Lobby Entrance
The accessible drop-off location is located on the corner of Harry
Agganis Way and Commonwealth Avenue. The Main Lobby Entrance is
accessible to Guests with disabilities as are all Arena entrances,
hallways, and pathways.
Parking
Accessible parking spaces are available in all parking lots associated
with the Arena.
A parking map
is available for your assistance.
*Please note that non-accessible parking in Lot A is reserved for
Loge Suite and Premium Suite holders.
Elevators
Guests with disabilities receive preferential access to elevators
during all Arena events. The Arena has a total of four (4) passenger
elevators: two in the southeast corner of the Arena serving Lot
A, and one each in the southwest
and northwest corners of the Arena providing access from the Arena
lobby to the Concourse Level. The southwest and northwest corner
elevators are reserved for Loge Suite and Premium Seat holders and
Guests with disabilities.
Restrooms
All public restrooms are equipped with accessible sinks, stalls,
and amenities. There are 15 public restrooms located throughout
the Arena. Nine public restrooms are located on the Concourse Level,
four public restrooms are located on the Entry Level and two public
restrooms are located on the Event Level. All public restrooms are
equipped with baby-changing stations and are accessible to Guests
in wheelchairs.
Telephones
The Arena has three public pay phones adjacent to the main lobby
ticket box office. All the public pay phones are accessible to Guests
in wheelchairs and one is equipped for TTY/TDD use.
Sign Interpreters
The Arena offers interpretive services to guests with hearing disabilities.
Any request for interpretive services must be made at least ten
days prior to an event and approved by Arena management. Due to
the preparation necessary to assure high-quality interpretation,
Guests are encouraged to provide as much advance notice as possible
to the Arena. For more details on this service, please contact the Arena Management Office.
Service Animals
Service animals that assist Guests with disabilities are welcome
into the Arena. Service animals must remain on a leash or in a harness
at all times. Please contact the Arena Ticket Office if you intend
to bring a service animal to an event so an aisle seat may be reserved
for you.
Special Assistance
The Arena offers special assistance to Guests with disabilities
through Guest Services. Guests are encouraged to provide as much
advance notice as possible to the Arena prior to the start of an
event to help ensure that their request for special assistance may
be met. For further details or to arrange for special assistance,
please contact Arena Management Office.
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